Our costs explained

Service fee
€ 0.50 excl. VAT

These are the costs we charge for the use of our services. These costs are applied per ticket sold. You pay this because you use our platform.

Order costs
€ 0.55

These are the costs we charge per order. You pay these costs through us to the payment provider for processing payments.

Payment costs

These are the fees we charge for some payment methods. The standard payment methods (iDeal, Bancontact, Festival gift card) have no payment fees. For some more expensive payment methods such as Paypal we charge the payment fee.